Privacy Policy

Welcome to Sosco Paving, Inc. (“Company”, “we”, “our”, “us”). We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website soscopaving.com and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, telephone number, and demographic information, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site.

How We Collect Your Personal Information

We collect your personal information through:

• Website forms
• Email communication
• Phone conversations
• In-person interactions
• SMS opt-in forms
• Cookies and tracking technologies

SMS Communication Data and Consent

When you opt into our SMS communications:

• Your mobile phone number and messaging preferences
• SMS consent and phone number won’t be shared or sold to any third party or affiliates for marketing purposes
• Information obtained as part of the SMS consent process will not be shared with third parties.
• Message history and interaction data

Types of SMS Communications

When you consent to receive SMS messages from us, you may receive:

• Project and Service Updates: Updates about your paving project status, scheduling information, and completion notices
• Appointment Confirmations: Reminders and confirmations about scheduled appointments
• Service Follow-ups: Quality assurance checks and maintenance reminders
• Payment and Billing Updates: Payment confirmations and billing notifications
• Customer Service Communications: Responses to your inquiries and service requests

SMS Messaging Terms

• Message frequency varies based on your service activity and preferences (approximately 5-10 messages per day related to your requests)
• Message and data rates may apply per your wireless carrier
• You can opt out at any time by texting “STOP” to any of our messages
• For assistance or support, text “HELP” or visit our website
• Consent to receive SMS is not required for any purchase

Opt-In Method

You may opt-in to receive SMS messages from Sosco Paving, Inc. in the following ways:

• By checking the SMS consent box on our website forms
• Verbally, during a conversation

Opt-Out Method

You can opt-out of receiving SMS messages at any time by:

• Replying “STOP” to any SMS message you receive
• Contacting us directly to request removal from our messaging list

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and pages viewed.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase our services.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

How We Use Your Information

We use collected information to:

• Create and manage your account
• Process your transactions
• Provide customer support
• Send service updates and notifications
• Communicate about promotions and updates
• Improve our services
• Send SMS communications (if you’ve opted in)
• Process and complete your paving service requests

How and Why We Share Personal Information with Third Parties

SMS Consent

SMS consent and phone number won’t be shared or sold to any third party or affiliates for marketing purposes.

By Law or to Protect Rights

If required by law or to protect rights, property, and safety.

Third-Party Service Providers

With third parties that perform services for us, including payment processing, data analysis, email delivery, hosting, and customer service. This includes SMS service providers who help deliver our text messages.

Business Transfers

In connection with any merger, sale, financing, or acquisition.

Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to help customize the Site and improve your experience.

Security of Your Information

We implement security measures to protect your personal information, while acknowledging that no security system is impenetrable.

Policy for Children

We do not knowingly collect information from children under 13.

Controls for Do-Not-Track Features

We honor Do-Not-Track browser settings and preferences.

Your Privacy Rights

You may review or change your information by:

• Logging into your account settings
• Contacting us using the information below
• Opting out of SMS messages by texting “STOP”
• Requesting information about your data

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Sosco Paving, Inc. Email: sales@soscopaving.com

Last Updated: 02/28/2025

We may update this policy periodically. We encourage you to review this policy regularly for any changes.

Terms and Communications for SMS

In alignment with SMS communication policies, we provide the following information about our texting practices:

Consent for SMS Communications

Upon granting consent to receive SMS communications from our company, rest assured that your phone number and consent will remain confidential. We will not sell or share your information with third parties or affiliates for marketing purposes. The phone number and consent will only be used to facilitate communication with you.

Types of SMS Communications

The following types of messages may be sent after obtaining consent:

• Project Updates: Updates on paving projects, deliveries, or other relevant information
• Appointment Reminders: Reminders about upcoming appointments or consultations
• Service Follow-ups: Quality assurance checks and maintenance reminders
• Payment and Billing Updates: Payment confirmations and billing notifications

Sample SMS Messages

Example message you might receive: “Hi [Customer Name], your paving estimate from Sosco Paving is ready! We’ve emailed the details to you. Reply YES to schedule or call us at 888-898-4591 with questions.”

Sample response for “HELP” reply: “For further assistance, please visit our website at soscopaving.com or contact us at sales@soscopaving.com.”

Standard Messaging Disclosures

• To opt out of SMS communications, simply reply with “STOP”
• For assistance or inquiries, reply with “HELP”
• Message and data rates may apply
• Message frequency may vary depending on your service activity (approximately 5-10 messages per day related to your requests)

Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.