Privacy & Data Policy
Privacy Policy
Welcome to Sosco Paving, Inc. (“Company”, “we”, “our”, “us”). We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website soscopaving.com and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We may collect information about you in a variety of ways:
Personal Data
Personally identifiable information, such as your name, shipping address, email address, telephone number, and demographic information, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site.
SMS Communication Data and Consent
When you opt into our SMS communications:
- Your mobile phone number and messaging preferences
- Information obtained as part of the SMS consent process will not be shared with third parties except as required by law or outlined in our disclosure section
- Message history and interaction data
Types of SMS Communications
When you consent to receive SMS messages from us, you may receive:
- Project and Service Updates: Updates about your paving project status, scheduling information, and completion notices
- Appointment Confirmations: Reminders and confirmations about scheduled appointments
- Service Follow-ups: Quality assurance checks and maintenance reminders
- Payment and Billing Updates: Payment confirmations and billing notifications
- Customer Service Communications: Responses to your inquiries and service requests
SMS Messaging Terms
- Message frequency varies based on your service activity and preferences
- Message and data rates may apply per your wireless carrier
- You can opt out at any time by texting “STOP” to any of our messages
- For assistance or support, text “HELP” or visit our website
- Consent to receive SMS is not required for any purchase
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and pages viewed.
Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase our services.
Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
Use of Your Information
We use collected information to:
- Create and manage your account
- Process your transactions
- Provide customer support
- Send service updates and notifications
- Communicate about promotions and updates
- Improve our services
- Send SMS communications (if you’ve opted in)
- Process and complete your paving service requests
Disclosure of Your Information
We may share information we have collected about you in certain situations:
By Law or to Protect Rights
If required by law or to protect rights, property, and safety.
Third-Party Service Providers
With third parties that perform services for us, including payment processing, data analysis, email delivery, hosting, and customer service. This includes SMS service providers who help deliver our text messages.
Business Transfers
In connection with any merger, sale, financing, or acquisition.
Tracking Technologies
We may use cookies, web beacons, and other tracking technologies to help customize the Site and improve your experience.
Security of Your Information
We implement security measures to protect your personal information, while acknowledging that no security system is impenetrable.
Policy for Children
We do not knowingly collect information from children under 13.
Controls for Do-Not-Track Features
We honor Do-Not-Track browser settings and preferences.
Your Privacy Rights
You may review or change your information by:
- Logging into your account settings
- Contacting us using the information below
- Opting out of SMS messages by texting “STOP”
- Requesting information about your data
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Sosco Paving, Inc.
Email: sales@soscopaving.com
Last Updated: 11/27/2024
We may update this policy periodically. We encourage you to review this policy regularly for any changes.